PRIVACY POLICY
Last Updated: 6th Ocotner 2025
1. Who We Are
Volume Photography Solutions (“we”, “us”, or “our”) provides social media management and content creation services for volume photographers.
Contact:
www.volumephotography.co.uk
We are committed to protecting your privacy and handling your personal data with transparency and care, in line with the UK GDPR and Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact information: name, email address, phone number, business details
- Account information: social media handles, login permissions (where shared)
- Content assets: logos, photos, videos, or brand materials provided for posting
- Communication data: messages, feedback, and correspondence
- Analytics data: engagement insights or platform performance metrics
We do not intentionally collect or process sensitive (“special category”) personal data.
3. How We Use Your Information
We process your data to:
- Deliver contracted services (content creation, scheduling, social media management)
- Communicate regarding projects and approvals
- Invoice and process payments
- Manage your account and provide customer support
- Comply with legal or regulatory requirements
4. Legal Basis for Processing
Our lawful bases for processing personal data include:
- Contractual necessity: to deliver our agreed services
- Legitimate interests: to manage our business operations
- Consent: when you provide access to your social media or marketing data
- Legal obligation: where required by law
5. How We Store & Protect Your Data
We use secure, encrypted systems to store your data, and access is limited to authorised staff.
All data is stored on reputable, GDPR-compliant platforms such as Microsoft 365, Canva, and Meta Business Suite.
6. Data Sharing
We only share your personal data with:
- Trusted subcontractors or tools essential to delivering your services (e.g., scheduling tools)
- Legal or regulatory bodies where required by law
We never sell or share your information for marketing purposes.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined above or as required by law.
Typically, data is retained for up to 12 months after contract completion, after which it is securely deleted.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent (where applicable)
To exercise any of these rights, please contact us at hello@volumephotography.co.uk
9. Cookies and Analytics
Our website may use cookies and analytics tools to track performance and improve user experience. You can adjust cookie preferences via your browser settings.
10. International Data Transfers
We do not routinely transfer personal data outside the UK/EEA. If necessary, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on our website with a revised “Last Updated” date.
12. Contact
If you have questions or concerns about how your data is handled, please contact:
Data Protection Officer – hello@volumephotography.co.uk